For you non-IT readers out there, a “change” is a planned interruption within an IT infrastructure.
We usually perform such actions when everyone is asleep or partaking in “other” activities. The idea being, of course, that the user impact is kept as small as possible.
Ryanair seems to take a different approach:
Ryanair.com Flight Reservation System Down-22-25 Feb 08 inc.
From 22:00 hrs on the 22nd February until 23:00hrs on the 25th February 2008 the Ryanair internet and call centre booking system will be down because of the changeover to a new flight booking system.
Important Customer Information:
All flights between 22:00 hrs on the 22nd February until 23:00hrs on the 25th February 2008 will operate as normal
New Bookings cannot be made on Ryanair.com or via a Ryanair call centre between 22:00hrs on the 22nd February until 23:00hrs on the 25th February 2008
Flight Changes (date/time/route) cannot be made on Ryanair.com or via a Ryanair call centre between 22:00hrs on the 22nd February until 23:00hrs on the 25th February 2008 .
Review Existing Booking - passengers will not be able to review their existing booking details on Ryanair.com or via a Ryanair call centre between 22:00hrs on the 22nd February until 23:00hrs on the 25th February 2008.
Online Check-in – passengers will not be able to check-in online between 01:00hrs on the 22nd February until 23:00hrs on the 25th February 2008. Passengers traveling on the 23/24/25 February who are unable to check-in online can check-in at the airport and will not be charged the airport check-in fee.
Please note:
The Ryanair website: Destination Information, Travel Questions, Car, Hotel and Insurance booking facilities will be available during the entire changeover/upgrade period.
Wonder how they got that one through the review board!